Privacy Policy

Effective Date: 01.05.2023

This Privacy Policy describes how Hwi Solutions Limited (“we”, “us”, or “our”) collects, uses, and shares information when you use our services, including any associated websites, applications, and other products or services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

Contact information (e.g., name, email address, phone number)
Account registration details (e.g., username, password)
Payment information (e.g., credit card number, billing address)
Communications and correspondence with us (e.g., emails, chat logs)

Usage Information

We automatically collect certain information about your use of our Services, including:

Log data (e.g., IP address, browser type, pages visited)
Device information (e.g., device type, operating system, unique device identifiers)
Usage analytics (e.g., interactions with the Services, features used)

Cookies and Similar Technologies

We use cookies and similar technologies to collect information and enhance your experience on our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

Provide, maintain, and improve our Services.
Process transactions and send transaction notifications.
Send important notices and updates related to our Services.
Respond to your comments, questions, and requests.
Monitor and analyse usage patterns and trends.

How We Share Your Information

We may share your information with third parties in the following circumstances:

With service providers, vendors, and partners who assist us in providing the Services.
In response to legal requests or to comply with applicable laws and regulations
To protect our rights, privacy, safety, or property, and that of our users
In connection with a business transfer, sale, merger, or acquisition

Your Choices

Account Information

You may review, update, or delete your account information at any time by logging into your account settings. If you wish to deactivate your account, please contact us at info@hwisolutions.co.uk.

Communication Preferences

You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.

Cookies

You can manage cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our Services.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Services are not directed to individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@hwisolutions.co.uk